#76
Junk Patrol
Commitment to the Community - Junk Patrol
Junk Patrol
ACHIEVEMENT No. 76

Interact. Engage. Connect. We live in a world of connections. Everything on the web is designed to share and link with others. Junk Patrol, the full service junk removal and hauling company, creates connections through an unwavering commitment to the community.

In 2010, Constantinos Nickas founded Junk Patrol with the goal of providing fast and friendly junk removal service for home and business owners. The energetic company offers residential and commercial junk removal across the Triangle (NC). Sabrena Goldman,Public Relations Coordinator, joined me to discuss the story behind the community-driven business.

“We have a social and environmental responsibility to our community,” described Goldman. “We like to service and support local clients. With his background, CT is very organized and sees great satisfaction in helping people. It is something he enjoys doing himself that has spread throughout the company.”

A Marine Corps Veteran, Nikas embodies a true enthusiasm for assisting others declutter and organize their space. The Junk Patrol staff shares his excitement for hauling items and even offers labor services for customers. Offering same-day services, the crew at Junk Patrol can pick-up nearly anythingfrom furniture, appliances, yard waste, electronics and construction debris.

“All of our employees each go through training,” Goldman pointed out. “It involves helping our clients remove items, but in a way that each client is comfortable with. It is about creating that same feeling of accomplishment for both us and the client.”

Part of the removal process is to carefully screen and sort items that can be safely donated and delivered to local charities. Junk Patrol then recycles and properly discards the rest. The charities Junk Patrol partners include InterAct, Cause for Paws, Pass It On (benefitting Domestic Violence), Angel Thrift Store (benefiting Alzheimer's research), SPCA, local Goodwills, The Salvation Army, PTA Chapel Hill, St. Thomas More Caring and Sharing center, and Habitat for Humanitycenters.

Customer service is a responsibility at Junk Patrol. As members of the Raleigh Regional Association of Realtors (RRAR) Community Service Committee and Raleigh Associate Program (RAP), each year Junk Patrol focuses on a project to give back. This year the company is supporting victims of domestic violence, read more on the Junk Patrol blog.

“We always try to incorporate community service into our work,” remarked Goldman. “It is very rewarding and our employees have a blast. Our goal this year is to help at least 12 families who are affected by domestic violence with removal of their excess items.”

Junk Patrol includes emerging technology to assist in the organization of the company.Clients can utilize an online scheduling tool to request appointments and pricing estimator to get an idea of cost. Goldman added, “mobile technology allows us to be more efficient and timely. It makes us more consistent in our service while offering convenience for clients.”

Junk Patrol interacts, engages and connects with clients both in person and through social media. The commitment to the community is not just a company tradition, it is a duty.