We are living in a revolution right now. New technologies are changing business at a furious pace. Adapt or perish. As Randall Strother celebrates 25 years in business, it is clear he and his thriving company choose to adapt.
Phoenix Fire Protection Inc. is a full-service design and build fire protection contractor. The company has been saving lives and property since 1987. Strother, President of Phoenix Fire Protection, allowed me into his Sanford, NC office to define how his company achieves success.
“We’ve been in business for 25 years because our customers are comfortable with us,” Strother explained. “We take pride in making sure our customers are pleased with our work. We adjust to the needs of our customers and one of the reasons we continue to succeed is repeat business.”
Strother and Executive Vice President and C.F.O., John Schrull, bring a combined 60 years of experience in the fire suppression industry. The highly skilled staff features several employees with extensive technical experience. Phoenix Fire Protection is affiliated with the American Fire Sprinkler Association (AFSA) and the National Institute for Certification in Engineering Technologies (NICET).
“We’ve permitted sprinkler work in every county in North Carolina,” illustrated Strother. “We are licensed in both North Carolina and South Carolina. Our work includes residential, commercial and military facilities. We’ve designed and installed systems for aircraft hangars for the U.S. Army Corps. Of Engineers, U.S. Navy, and U.S. Air Force.”
Phoenix Fire Protection is part of the entire process of a building, from construction through to repairs, inspections and maintenance. To cater to sophisticated projects, the company has its own in-house fabrication shop to handle any type of design engineering or install work.
“We make sure our customers can get anything they need concerning their life safety systems through us,” Strother declared. “We install various systems specific to your needs, but we are adapting to the industry. Our services have expanded to do so.”
As an example, Phoenix Fire Protection offers an alternative to water-based sprinklers through clean agent systems. Powered by gas, the alternate system is a fit for climate sensitive electronics rooms where water would be a further detriment.
As the needs of customers change, new systems emerge. Strother added, “we’ve come so far with software. We have virtual, three-dimensional systems now. We can look through a building, turn it on its axis and see where our work is in relation to the plumbing or HVAC duct work. That is a big deal.”
Forever in constant communication with employees in and out of the field, Strother has led an adoption to mobile technology. Phoenix Fire Protection reaps the benefits.
“I could not live without my smartphone,” Strother confessed. “I could not cover the ground I do without that device. If you are going to survive in business today, you have to operate leaner. You have to adapt. Technology is a huge part of that.”
The choice to adapt is simple. Why? Phoenix Fire Protection Inc. saves lives and property.