#18
Legacy Plumbing
Found our Favorite Tag Line - Legacy Plumbing
Legacy Plumbing
ACHIEVEMENT No. 18

“If water runs through it, we do it.”

As experienced as it gets in the industry, Jamie Dickenson understands how tough it is to trust a plumber. That’s why Legacy Plumbing wants the opportunity to serve you and earn your business.Claiming back-to-back Angie’s List Super Service awards, Jamie contests that humility is what makes customers want to call back again and again.

Dickenson, a Raleigh native, started his own company in 2001 with one goal in mind. Provide the best possible service at an affordable price. For the last decade, Legacy Plumbing continues to reach that goal for customers in the Triangle and surrounding areas.

“I grew up in Raleigh and have been here my whole life,” Dickenson said. “We have built relationships and a good reputation for quality service work. We always want a customer to call us back.”

After running the company on his own for the first four or five years, Dickenson knew it was time to grow. His reliable and prompt service allowed him to maintain several longtime customers, while expanding brought new services and customers.

“I realized for the future that I probably wasn’t going to be able to physically be able to do the work all by myself,” the Raleigh native explained. “I still enjoy doing the work myself and like to catch service calls. I personally do all the dispatching and I’m used to it after working on my own for a long time.”

Today, Legacy Plumbing has a group of skilled technicians that offer backflow, water heater and water filtration services. The Raleigh company also has a longstanding membership in the Plumbing, Heating, Cooling Contractors Association and American Backflow Prevention Association.

If water runs through it, we do it,” Dickenson elaborated. “Everything we do is service work, commercial or residential. Tankless water heaters, heat pump water heaters and filtrations. We also do water and sewer line replacement residentially.”

Legacy Plumbing offers helpful content, tips and videos to further explain their services and earn your business. The company’s blog is centered around timely information, including the latest post - “How to Get your Plumbing Ready for Winter.” The strategy translates in the field as each technician gives thorough assessments to inform customers of their options.

Over the last few years, Legacy Plumbing has also embraced new technologies. Dickenson equips each technician with an iPad to aid their level of service.

“With the iPads, our technicians can show customers different products and explain what might be the best fit,” Dickenson elaborated. “We can take photos of the work and share them with property owners. It also can help with directions out in the field.”

Jamie Dickenson and his staff know its a privilege to serve you and earn your business. If you are having trouble finding a plumber you can trust, Legacy Plumbing is the call.